Hotel Cartagena Royal Inn

It's a very quaint hotel located in the old city. Very small city streets with gorgeous architecture. There is a beautiful view especially at night from the top patio and it has a small jacuzzi as well. Breakfast in the morning is fresh and served on the lower balcony. Two beds were put together for us and the room was perfect. We even had a small balcony that two people could stand outside and look down on the street. Would love to stay here again.

There was no phone in the room to call the front desk and it was difficult to find at first. But it is very easy to walk outside the room and talk to the front desk clerk from the stairs.

Clean rooms, friendly staff, excellent breakfast in nice patio area. Though the hotel is on a street that is a busy during the day, in the evening it is pretty quiet. Great location - within few minutes walk of the old city attractions - and for the money it's a bargain.

Hotel Patio de la Cruz is located in the old centre, close walking distance to great restaurants, shops and bars. The moment we arrived we were greeted by Dallis at reception who was a wonderful help our entire stay. She was delightful to deal with and her bright smile was one of the highlights of our visit. Her English was also great which was a relief, given our Spanish skills are a tad lacking. All in all a good hotel, in a great location, with one particularly lovely staff member!

It would be great if each room had their own small fridge.

Very noisy. Lots of sound from the street, the cafe area by the room, and workers working at odd hours. No hot water even though we were told before booking that there would be hot water.

The location. Hotel itself is just ok considering the price. I didnt like the additional charge on departure and not sure if this is legitimate - $10 for insurance. Room was clean but very basic.

The extra charge on departure and no bedside light if you wanted to read in the room.

Absolutley to be recommended. Nice, clean rooms, nice service, in the center of the old city, you can walk the old city all over.

Great location, price was good for the clean and nice deccor room. Very comfortable and clean..nice room with s small balcony..

Breakfast can be improve.

The hotel price is really fair in all the aspects for the price paid.

We sometimes saw bugs in the room.

The hotel is located in a busy shopping street (cheap shoe outlets and fast food)in the San Diego neighbourhood of the historic centre, just across the Exito supermarket. It's central but Cartagena has more dreamy and laid back central locations, more near to charming restaurants. But those locations come with a -high- price. I likeked the way they preserved the mango tree and built the firdt floor patio around it. Beautiful, brand new bathroom fittings.

The minimalistic decor of the room is not very practical: no place to put your clothes. Upon arrival we got our room half an hour earlier, but they forgot to tell us there was a cut in water supply in Cartagena. At 38 degrees we desperately felt like having a shower. We got a bucket of water and had to wait until 23 hrs for the water to return. Contrary to what is stated in the Booking reservation (total costs of the room) the hotel charges security and taxes seperately and on the spot. So I got charged on my credit card and had to pay additional fees.

Very Nice and friendly hotel. Best Cost vs Benefit with on a very good location from the historic Center.

The price and location are very good, also they have a well prepared staff. The bathroom is pretty good:big, clean and useful.

The room does not have any kind of shelf to put the clothes and also there is no food service after the breakfast. They need also to repair the window protection because people outside the room can see the room.

Nice staff, and excellent old-center location

Airconditioning could not cut it during the day

The hotel is located in a less touristic and more simple part of the walled city and, although near to the center, the walk is a little dark at night. The rooms are very simple, but clean and new. The bed is confortable and overall it is a good cost/benefit.

Great location within the old city; only a few minutes walking to all the restaurants. Friendly staff. Rooms are good, tidy, simply decorated, but nice, very comfortable and very clean. Good shower. Great outdoor patio where the breakfast is served. Great if you like to stay within the old walled center of Cartgena. You can find taxi's that will bring you to the beach.

Hot tub was cold; It rained extremely on our arrival, so we had to wait a few minutes before the door was opened, because staff was working on keeping the premises out of water; not a big deal.

The rooms at the hotel were very clean. The bathroom was spacious and had updated amenities. The staff was friendly and helpful.

The rooms were very minimalistic. There was no dresser/closet/anywhere to hang or put clothing. In some of the rooms there also is not a safety box to lock up valuables. While the staff was friendly, the manager was not. Several friends traveling with us had problems checking out, were overcharged, had to pay cash, etc.They were also not given a late checkout and had to store luggage in my room until they left later in the day. Breakfast was good, but very basic.Cartagena has a lot of choices in a similar price range and others offer better services and rooms.